The Culture to Customer™ Solution

The Culture to Customer™ solution
builds culture for business outcomes.
It fosters rewarding work – a culture of
passion, purpose, and profit leading to higher employee and customer retention.

Results of Implementing Culture to Customer™

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Customer Satisfaction
+ 0 %
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Sales
+ 0 %
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Profitability
+ 0 %

CULTURE TO CUSTOMER™
THREE STAGE SOLUTION

What Doesn't Work

  • Starting culture change without clarity of leader identity
  • Failing to take sufficient time to get leadership team alignment
  • Trying to fit your unique culture into a pre-determined architype

What Does Work

  • Culture change is owned and led from the top
  • Diagnose first to identify and align the strengths of leader, team, and organization
  • Building a culture for customer outcomes

Jake’s Culture to Customer™ approach

  • Removes Barriers
  • Gets people to go to new places
  • Finds hidden value that already exists

“Are you ready to build a culture that gets better results faster?”